Privacy Policy
Last updated: January 3, 2026
1. Introduction
HexoraX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- Company/organization name
- Job title or role
- Billing and payment information
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you about our products and services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Analyze usage patterns and optimize our website
- Protect against fraud and unauthorized access
- Comply with legal obligations
4. Healthcare Data Protection
As a provider of healthcare technology solutions, we take additional measures to protect health-related information in accordance with HIPAA and other applicable healthcare privacy regulations. Our platform is designed with privacy-by-design principles and includes:
- End-to-end encryption for data in transit and at rest
- Role-based access controls
- Comprehensive audit logging
- Regular security assessments
- Business Associate Agreements (BAAs) with clients
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
- Business partners with your consent
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@hexorax.ca.
7. Cookies
We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings. For more information, see our Cookie Policy.
8. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@hexorax.ca
Address: Toronto, Ontario, Canada
Phone: +1 (888) 439-6729